During yesterday’s StreamServe User Group (SURG) event in Stockholm OpenText presented the roadmap for OpenText CCM. Don’t be worried by the title to this article, only the name changes again, StreamServe technology will stay and build into an even stronger CCM platform.
StreamServe/Open Text CCE and Exstream will move more and more towards a common CCM platform. Each product’s strengths will be used. As example, the product will use the high-performance document engine from Exstream together with StreamServe’s powerful queue management and post-processing capabilities. We also got to see a live demo of how this works. Just as we predicted earlier it looks like there will be an implementation of Workshop/Storyboard for Exstream, this as alternative to the third party product MessagePoint.
For us as a partner and for all customers of StreamServe and Exstream, this will mean that we get a much more powerful product soon!
Also, April 1 2017 will bring a change to the branding of the OpenText CCM components StreamServe/CCE, CC CRM and OpenText Exstream. From this date they will all be OpenText Exstream 16.