Function not fiction
Let your vision become more than a dream!
Increase Efficiency
We make your solutions more efficient by selecting the optimal implementation, updates, programs, licenses, and processes for your specific needs. We take an individual approach to each case, paying close attention to the unique details.
High Expertise
Our team of highly experienced consultants has a proven track record of delivering innovative and effective solutions, from standard offerings to unique, customized solutions.
CCM in the Cloud
Transform your customer communications with our SaaS solution. Streamline interactions, optimize outreach, and deliver exceptional customer experiences all with one single subscription. Experience the future of CCM today!
years CCM experience
different countries
сloud customers
Services
SaaS solution
Revolutionize Your Customer Communication with dtCloud
Unleash the power of dtCloud, Doctricks cutting-edge SaaS solution for customer communication, and transform your interactions with a personalized, efficient, and secure approach.
Architecture
At Doctricks, we begin by analyzing your business to discern your Customer Communication needs. We then propose IT solutions designed to enhance and streamline your operations.
Development
Our certified CCM consultants seamlessly integrate into your team as developers and technicians. We specialize in implementing StreamServe, Exstream, and Inspire, upgrading your existing platform, and enhancing your current solution.
Project management
We help you manage IT projects of all sizes and complexities, from planning to execution. Our team of experienced project managers will work closely with you to define your project goals, develop a customized plan, and allocate resources effectively.
Training
We offer comprehensive, hands-on training to help you learn how to use StreamServe, Exstream or Quadient to efficiently manage and update your customer communications. Our experienced trainers will work with you to understand your specific needs and tailor the training to meet your goals.
Expert help
If you already have a StreamServe solution installed, we can assist with systems troubleshooting and/or optimization. We can also perform optimization of other customer communication applications.
Services
SaaS solution
Revolutionize Your Customer Communication with dtCloud
Unleash the power of dtCloud, Doctricks cutting-edge SaaS solution for customer communication, and transform your interactions with a personalized, efficient, and secure approach.
Read more >
Architecture
At Doctricks, we begin by analyzing your business to discern your Customer Communication needs. We then propose IT solutions designed to enhance and streamline your operations.
Read more >
Development
Our certified CCM consultants seamlessly integrate into your team as developers and technicians. We specialize in implementing StreamServe, Exstream, and Inspire, upgrading your existing platform, and enhancing your current solution.
Read more >
Project management
We help you manage IT projects of all sizes and complexities, from planning to execution. Our team of experienced project managers will work closely with you to define your project goals, develop a customized plan, and allocate resources effectively.
Read more >
Training
We offer comprehensive, hands-on training to help you learn how to use StreamServe, Exstream or Quadient to efficiently manage and update your customer communications. Our experienced trainers will work with you to understand your specific needs and tailor the training to meet your goals.
Read more >
Expert help
If you already have a StreamServe solution installed, we can assist with systems troubleshooting and/or optimization. We can also perform optimization of other customer communication applications.
Read more >
Some of our customers
Cooperations
Where we have worked
Meet Our Team!
Here are a few faces behind our success:
Uppsala
Petrus Näslund
Founder of Doctricks - Sales and Solutions ArchitectureSales and Solutions Architecture. With a background in web application development for the financial services sector, he brings over two decades of experience in global CCM solutions.
Outside of work, he passionately delves into exploring wines from around the globe.
Anne-Emmanuelle Näslund
CEOShe has the ability of understanding challenges on a larger scale and finds it stimulating working with process improvements.
She has been involved in multicultural organizations and projects and brings that mindset to Doctricks and its customers.
She enjoys traveling and discovering cultures and is particularly interested in textile art.
Hanna Oldengård
Project ManagerHanna has a telecom background and expertise in deployment, communication solutions and migration projects.
She makes sure to deliver projects and has a problem-solving mind-set with customer satisfaction as her first priority.
She enjoys collecting all types of gadgets that are intended to play music.
Nicolas Blanluet
Project ManagerNicolas holds a master’s degree in political science and thrives on tackling complex, boundary-pushing projects. Enthusiastic and adaptable, he enjoys working in international environments, always bringing innovative solutions to challenging issues for clients.
In addition to a professional passion, Nicolas has a deep interest in cinema, loves traveling, and often spends time enjoying nature through long walks.
Varun Vimala Gangadharan
CCM Tech LeadVarun has 14+ years of experience in CCM domain with different tools such as Opentext Exstream, Quadient Inspire and Message Point. He has experience in both development projects and operational support projects. He is passionate about learning innovative technologies and challenges.
His hobbies are traveling and photography. When travelling he often tries to visit as many new places as he can. He also has a keen interest in sports such as badminton and cricket.
Ella Söderberg
Technical ConsultantElla has a MSc. degree in interaction technology and design from Umeå University. Her education has given her knowledge about development, human-computer interaction, usability, UX-design and problem solving. She enjoys having the role as a bridge between the user and the technology.
In her free time Ella enjoys reading books and take long walks with her dog.
Hanna Onufriieva
Graphic Designer - Project CoordinatorHanna has a background in web development and is also involved in project coordination.
She has a keen eye for detail and process structure.
In her spare time, she enjoys reading psychology books and going for walks in the countryside.
Lviv
Andrii
Technical ConsultantAdept at tackling complex technical challenges, he excels in delivering prompt and efficient solutions. With a diverse industry background, his adaptability enhances every project.
He enjoys capturing moments through the lens of photography.
Bogdan
Technical ConsultantHe has a Bachelor’s degree in Computer Engineering. He enjoys working with document structure and design and he is strong at offering the best solutions to customers when troubleshooting questions or issues.
In his free time he likes hiking in the mountains and playing basketball.
Ihor
Technical ConsultantIhor has been working 7 years with OT StreamServe/Exstream as well as other OT products for large global clients. His experience includes document layout development, requirements analysis, business logic programming, output customisation and multi-language support configuration.
He enjoys spending time with family, watching Formula1, listening to history podcasts and going to the gym.
Victor
Senior technical consultantThe CCM wizard from Lviv with a passion for blending the virtual and culinary worlds! Day by day in more than 8 years, Victor has been weaving through complex technical solutions like a code artisan.
When not immersed in the tech realm, you’ll find Victor donning an apron and conquering the kitchen with the same precision used to debug code.
Yuriy
Technical ConsultantYuriy has a degree in automation and computer integrated technologies. He has more than 5 years of experience working with OT Exstream for various clients. He likes working on structural and mathematical solutions to satisfy the customer requirements and implement the logic.
In his free time, he enjoys gardening and spending time with his children.
Meet Our Team!
Here are a few faces behind our success:
Our vision
Our main goal is to help you strengthen your market position through well-functioning customer communication in all channels.
We strive to be at the epicenter of competence and continuously develop ahead of the curve.
Our vision
Our main goal is to help you strengthen your market position through well-functioning customer communication in all channels.
We strive to be at the epicenter of competence and continuously develop ahead of the curve.
Blog
Project Manager – Nicolas Blanluet
Exciting news! Our team is growing once again! We're thrilled to welcome Nicolas Blanluet, our new...
Doctricks attends Quadient Innovation Day in Stockholm: Insights and Inspiration for the Future of CCM
On 3 September, the Doctricks team had the privilege of attending Quadient Innovation Day in...
CCM Tech Lead – Varun Vimala Gangadharan
We are excited to introduce our new colleague, Varun Vimala Gangadharan, who has recently joined...