Senior Tech Consultant – Patrik Johnsson

Senior Tech Consultant – Patrik Johnsson

Senior Tech Consultant – Patrik Johnsson

Company growth is always driven by the talents who join us—or return to us!
We’re thrilled to welcome back Patrik, a seasoned expert in CCM with over 15 years of experience working with Exstream. He is passionate with finding the best solutions adapted to customer needs.

In this interview, he shares his professional insights and reveals how sports help him stay successful at work.

Could you tell us about your professional journey?

Patrik: After working in various businesses earlier in my life, I transitioned into the IT world almost 20 years ago. Since then, I have been dedicated to CCM, working with both small and large companies across different industries. I truly enjoy customer communications and strive to find the best solutions for customers…

With over 15 years of experience in customer communications, what skills and knowledge do you consider essential for staying an expert in this field today?

Patrik: Keeping an open mind to the fast-changing world around us is key to success. With new developments occurring all the time, staying alert to changes is essential. Additionally, understanding and viewing things from a client’s perspective is very important, as projects can vary greatly depending on the industry and requirements.

You’re passionate about sports and lead an active lifestyle. Is there anything from your athletic pursuits that contributes to your success at work?

Patrik: My active lifestyle provides me with time to relax and think about other things, which helps me become a better person at work. It energizes me and benefits various situations in my professional life. Also, the principle of always trying to do your best in sports applies to the workplace as well.

Patrick’s return to our team is yet another proof that Doctricks keeps growing and strengthening its expertise. We value the experience and drive for growth among our employees—it’s what allows us to offer the best solutions to our customers.

Welcome, Patrik!

What is SaaS and why is it a game changer?

What is SaaS and why is it a game changer?

What is SaaS and why is it a game changer?

In the contemporary digital landscape, enterprises are perpetually seeking methodologies to enhance operational efficiency, curtail expenditures, and maintain a competitive edge. Among the most transformative technological advancements is the proliferation of SaaS (Software as a Service) solutions.

What Is SaaS?

SaaS (Software as a Service) is a cloud-based 🌥️ service model where software applications are delivered over the internet. It allows businesses to access and use software on a subscription basis, eliminating the need for on-premises infrastructure, reducing costs, and enabling scalability and flexibility in operations.

The Benefits of SaaS

🔹 Cost efficiency – Pay for what you use, no upfront investments
🔹 Scalability & flexibility – Adjust usage as your business grows
🔹 Automatic updates & maintenance – Stay up to date effortlessly
🔹 Access from anywhere – Work remotely without restrictions
🔹 Seamless integration – Connect with existing systems easily

The Future of SaaS

As technology advances, SaaS solutions continue to evolve, offering AI-driven automation, advanced analytics, and an enhanced user experience. Businesses adopting SaaS gain a competitive edge in the digital marketplace.

That’s why Doctricks offers dtCloud, an advanced SaaS solution for customer communication. Transform your interactions into a personalized, efficient, and secure experience!

Key Features of dtCloud

  • Seamless Integration – Easily connect to your existing systems via RESTful API or SFTP for smooth data transfer.
  • Diverse Document Formats – Generate PDFs, XML, Word, Excel, PEPPOL, and HTML tailored to your business needs.
  • Omni-Channel Delivery – Engage customers via email, SMS, WhatsApp, voice, postal mail, e-invoicing, web, and archives.
  • Pre-Built Integrations – Connect to print providers, e-invoicing platforms, SMS & voice services, and e-signature solutions.
  • Unmatched Versatility – Designed for finance, healthcare, insurance, and utilities, ensuring tailored solutions for every business.

Experience the dtCloud Difference!

Contact us today to discover how dtCloud can transform your customer communication, enhance customer experience, and drive business growth!