About us

Doctricks AB is an IT consulting firm specializing in Customer Communications and Customer Experience (CCM and CX).

Founded in late 2012 by three experienced consultants, Mats Pursche, Vyv Lomax, and Petrus Näslund, Doctricks has a proven track record of success in helping businesses across the Financial Services and Manufacturing sectors design and implement omni-channel solutions that deliver an optimal customer experience.

Our skilled consultants manage projects of all sizes and have a global footprint, spanning Sweden, Europe, the Americas, the Middle East, and Asia/Pacific. We are proficient in Swedish, English, French, and Ukrainian, and our team is culturally attuned and experienced to handle global projects seamlessly.

All Doctricks consultants are certified developers by the CCM providers we work with, ensuring that they are consistently updated on the latest versions and functionalities.

Our office is conveniently located in Uppsala city, just 35 km north of Arlanda Airport and 70 km north of Stockholm.

Doctricks culture

Our team is passionate about innovation and committed to exceeding expectations.

We operate in a global setting, collaborating with international clients and colleagues, fostering a diverse and inclusive work environment. Our multilingual capabilities extend to Swedish, English, French, and Ukrainian, ensuring seamless communication across borders.

We strive to provide tailored solutions that align with each customer’s specific business needs.

Driven by an entrepreneurial spirit, we embrace new ideas and perspectives, constantly seeking opportunities to enhance our services and exceed your expectations.

Investing in knowledge and competence is paramount to our success.
We actively participate in internal and external workshops, ensuring our team remains at the forefront of innovation.

Make the difference!

Join our innovative team and shape the future of CCM.

We seek passionate consultants, both junior and senior, to join our dynamic team.

As a team player, you possess the initiative to drive projects forward independently, embracing challenges and identifying opportunities for growth.

Your analytical mind thrives in structured environments, enabling you to see the bigger picture and implement effective solutions.

A university degree in economics, law, or system sciences is essential. Experience in banking, financial services, or customer communication/document management systems (OpenText Exstream, StreamServe, or Quadient Inspire) is highly desirable.

Fluency in English and Swedish is mandatory.
Additional languages, such as French, Spanish, or German, are a bonus.

If the above is you, send us your CV and embark on a rewarding journey with us!

Our team

We are a team of highly skilled professionals united by a common goal – to help you strengthen your market position through well-functioning customer communication and content processes. Here are a few faces behind our success:

Uppsala

Petrus Näslund

Founder of Doctricks - Sales and Solutions Architecture
  Sales and Solutions Architecture. With a background in web application development for the financial services sector, he brings over two decades of experience in global CCM solutions. Outside of work, he passionately delves into exploring wines from around the globe.

Anne-Emmanuelle Näslund

CEO
  She has the ability of understanding challenges on a larger scale and finds it stimulating working with process improvements. She has been involved in multicultural organizations and projects and brings that mindset to Doctricks and its customers. She enjoys traveling and discovering cultures and is particularly interested in textile art.

Sandrine Elander

Senior Project Manager
  She has CRM experience in the automotive and financial services industries. As Scrum Master she has a proven track record of motivating and facilitating teams to achieve project objectives and promoting open communication. Outside of work, she enjoys spending time gardening and exploring new technologies.

Hanna Oldengård

Project Manager
  Hanna has a telecom background and expertise in deployment, communication solutions and migration projects. She makes sure to deliver projects and has a problem-solving mind-set with customer satisfaction as her first priority. She enjoys collecting all types of gadgets that are intended to play music.

Sussie Ax

Finance and administrative assistant
  She has years of experience in the area and comes latest from the service industry, where she ran her own hotel. Sussie is passionate about providing the best service to Doctrick’s customers, suppliers and colleagues. In her spare time, she and her husband run a catering company, where she is able to use her creative side.

Ella Söderberg

Technical Consultant
  Ella has a MSc. degree in interaction technology and design from Umeå University. Her education has given her knowledge about development, human-computer interaction, usability, UX-design and problem solving. She enjoys having the role as a bridge between the user and the technology. In her free time Ella enjoys reading books and take long walks with her dog.

Hanna Onufriieva

Graphic Designer - Project Coordinator
  Hanna has a background in web development and is also involved in project coordination. She has a keen eye for detail and process structure. In her spare time, she enjoys reading psychology books and going for walks in the countryside.

Lviv

Andrii

Technical Consultant
  Adept at tackling complex technical challenges, he excels in delivering prompt and efficient solutions. With a diverse industry background, his adaptability enhances every project. He enjoys capturing moments through the lens of photography.

Bogdan

Technical Consultant
  He has a Bachelor’s degree in Computer Engineering. He enjoys working with document structure and design and he is strong at offering the best solutions to customers when troubleshooting questions or issues. In his free time he likes hiking in the mountains and playing basketball.

Ihor

Technical Consultant
  Ihor has been working 7 years with OT StreamServe/Exstream as well as other OT products for large global clients. His experience includes document layout development, requirements analysis, business logic programming, output customisation and multi-language support configuration. He enjoys spending time with family, watching Formula1, listening tohistory podcasts and going to the gym.

Victor

Senior technical consultant
  The CCM wizard from Lviv with a passion for blending the virtual and culinary worlds! Day by day in more than 8 years, Victor has been weaving through complex technical solutions like a code artisan. When not immersed in the tech realm, you’ll find Victor donning an apron and conquering the kitchen with the same precision used to debug code.

Yuriy

Technical Consultant
  Yuriy has a degree in automation and computer integrated technologies. He has more than 5 years of experience working with OT Exstream for various clients. He likes working on structural and mathematical solutions to satisfy the customer requirements and implement the logic. In his free time, he enjoys gardening and spending time with his children.

Meet Our Team!

Here are a few faces behind our success:

Join the Doctricks team