Recently, the Doctricks team had the privilege of attending a charity motivational lecture organized by Uppsala Stadsmission featuring the incredible Petra Malm.

Petra is a truly unique figure in Sweden’s history. She was the first woman to successfully pass one of the toughest selection processes and become a member of Särskilda operationsgruppen (SOG) – the Swedish Special Forces. With over a decade of military service within Swedish Armed Forces and numerous classified missions, including operations in Afghanistan, her story is nothing else than remarkable.

Today, Petra inspires people to discover their dreams, set ambitious goals, and pursue them with courage.

During this event, we gained not only a powerful life story but also practical tools for overcoming fears and achieving goals. Here are some key takeaways:

– What goals do we avoid just because we’re afraid?
Fear is a poor advisor. Say YES to change!

– The best way to fight fear is preparation through small steps.
Every little step reduces anxiety and brings you closer to your goal.

– Sometimes, you need to step back and see the bigger picture.
Looking at how far you’ve come can be the best motivation you need to keep going and never give up.

We are deeply grateful to Uppsala Stadsmission for organizing this evening. It feels amazing not only to gain inspiration for our own lives but also to know that our participation contributes to a greater cause — supporting those in need.

In today’s landscape, customer expectations are evolving rapidly. Whether you’re a bank, insurer, or fintech provider, outdated communication tools can slow down operations, increase risk, and erode trust.

At Doctricks, we help organizations modernize their Customer Communications Management (CCM) strategies, making interactions smarter, faster, and more secure across every channel.

What does that mean for your business?

Smarter technology, better outcomes

We deliver intelligent, integrated solutions that simplify document workflows and customer communication. From onboarding to compliance notifications, our tools help you deliver timely, personalized messages with precision.

Expertise you can trust

Our team brings deep experience in CCM implementation and optimization. We understand the regulatory demands and operational challenges of financial services and we know how to solve them.

Scalable support for growth

Whether you’re expanding into new markets or streamlining internal processes, our solutions scale with your business. We offer hands-on support to ensure stability, security, and long-term success.

Customer experience at the core

Modern CCM isn’t just about sending documents, it’s about building relationships. We help you create consistent, relevant experiences that drive engagement and loyalty.

Why CCM matters

Customer communication is more than a touchpoint, it’s a trust point. Customers expect clarity, speed, and personalization. With the right CCM strategy, you can meet those expectations while improving efficiency and reducing operational risk.

Ready to transform your communication strategy?

If you’re leading digital transformation in your organization and want to explore smarter ways to connect with your customers, we’d love to talk.