Just one more week to go until OpenText Summit Nordics 2025 in Stockholm!

Just one more week to go until OpenText Summit Nordics 2025 in Stockholm!

Just one more week to go until OpenText Summit Nordics 2025 in Stockholm!

Don’t miss the chance to connect with us and industry leaders in Stockholm on May 6!

We’re excited to meet you there as a Platinum Sponsor — ready to discuss the future of digital transformation, AI, cloud, and customer communications.
Proud to be among the innovators shaping the future of information management in the Nordics and beyond.

If you haven’t registered yet, it’s not too late! Sign up now and join us on May 6

Doctricks: The Trusted CCM Partner for Financial Services

Doctricks: The Trusted CCM Partner for Financial Services

Doctricks: The Trusted CCM Partner for Financial Services

Empowering financial institutions with innovative, compliant, and agile customer communication solutions.

In a rapidly evolving financial landscape, meeting expectations isn’t enough — true leadership means exceeding them. At Doctricks, we help banks and financial institutions stay ahead by combining deep CCM expertise, cutting-edge technology, and a client-first mindset.

Comprehensive Service Offering

From SaaS platforms to strategic consulting, Doctricks delivers a full range of Customer Communication Management services. We support everything from implementing our secure, scalable dtCloud platform to modernizing architecture and developing with StreamServe, Exstream, and Inspire. Our offering spans pre-studies, project delivery, optimization, and staff training — ensuring long-term success.

Tailored Solutions That Drive Business Value

Every business is unique. That’s why we build customized solutions designed to improve operational efficiency, enhance customer experience, and reduce compliance risk — all aligned to your specific goals.

Leading Technology, Practical Results

We blend modern tools with hands-on expertise to deliver meaningful outcomes. Whether you’re transforming legacy systems or adopting cloud-native solutions, we make sure each step creates measurable value.

Future-Ready, Compliance-Focused

From the EU Accessibility Act to broader digital transformation initiatives, financial services must stay compliant and competitive. We help you anticipate regulatory change, ensure readiness, and turn compliance into opportunity.

Agile Project Delivery with Proven Frameworks

We apply Agile methodologies and frameworks like SAFe to manage complexity, stay responsive to change, and align delivery with your strategic objectives — on time and on budget.

Senior Experts with Financial Sector Know-How

Our consultants bring decades of experience in CCM across highly regulated industries. Their understanding of financial services ensures every solution is scalable, secure, and fit for purpose.

End-to-End Partnership

We don’t just implement and walk away. Doctricks partners with you throughout the entire journey — from strategy and design to implementation and beyond — ensuring nothing is missed and every milestone is met.

Built on Trust and Long-Term Success

Trusted by global financial services organizations, our reputation is built on strong client relationships, measurable results, and consistently high standards. That’s why leading institutions turn to Doctricks to support their most critical communication processes.

 

Doctricks is more than a technology provider — we’re your strategic partner in modernizing customer communications. Let’s build something better, together!

Doctricks is a Platinum Sponsor at OpenText Summit Nordics 2025 on May 6

Doctricks is a Platinum Sponsor at OpenText Summit Nordics 2025 on May 6

Doctricks is a Platinum Sponsor at OpenText Summit Nordics 2025 on May 6

We’re proud to be a Platinum Sponsor at OpenText Summit Nordics 2025!

Join us in Stockholm on May 6 to explore the future of digital transformation, AI, cloud, and information management. We’ll be there alongside OpenText leaders, partners, and customers — ready to share insights, exchange ideas, and help you get the most out of your CCM solutions.

Don’t miss this chance to connect with the brightest minds in the industry.

Come meet us there!

Senior Tech Consultant – Patrik Johnsson

Senior Tech Consultant – Patrik Johnsson

Senior Tech Consultant – Patrik Johnsson

Company growth is always driven by the talents who join us—or return to us!
We’re thrilled to welcome back Patrik, a seasoned expert in CCM with over 15 years of experience working with Exstream. He is passionate with finding the best solutions adapted to customer needs.

In this interview, he shares his professional insights and reveals how sports help him stay successful at work.

Could you tell us about your professional journey?

Patrik: After working in various businesses earlier in my life, I transitioned into the IT world almost 20 years ago. Since then, I have been dedicated to CCM, working with both small and large companies across different industries. I truly enjoy customer communications and strive to find the best solutions for customers…

With over 15 years of experience in customer communications, what skills and knowledge do you consider essential for staying an expert in this field today?

Patrik: Keeping an open mind to the fast-changing world around us is key to success. With new developments occurring all the time, staying alert to changes is essential. Additionally, understanding and viewing things from a client’s perspective is very important, as projects can vary greatly depending on the industry and requirements.

You’re passionate about sports and lead an active lifestyle. Is there anything from your athletic pursuits that contributes to your success at work?

Patrik: My active lifestyle provides me with time to relax and think about other things, which helps me become a better person at work. It energizes me and benefits various situations in my professional life. Also, the principle of always trying to do your best in sports applies to the workplace as well.

Patrick’s return to our team is yet another proof that Doctricks keeps growing and strengthening its expertise. We value the experience and drive for growth among our employees—it’s what allows us to offer the best solutions to our customers.

Welcome, Patrik!

Madhuri Telang – Team Lead Projects  

Madhuri Telang – Team Lead Projects  

Madhuri Telang – Team Lead Projects  

We are pleased to welcome Madhuri to the Doctricks team! With over 20 years of project management experience, she is known for her unconventional thinking and expertise in both traditional and agile methodologies. Madhuri excels at solving complex challenges and driving successful project execution.

Beyond her professional achievements, she enjoys an active lifestyle—spending time with family, playing games, traveling, cooking, and watching movies. Her ability to balance work and personal life makes her a great addition to our team.
Let’s get to know her better!

What inspired you to pursue a career in project management, and how did you come to your current role?

I enjoy organizing, planning, and leading teams to achieve specific goals. The role involves strategic thinking, problem-solving, and communication skills, which makes it extremely rewarding for me. I started in IT as a developer and gradually took on more responsibilities in project management, gaining certifications that helped me advance in my career.

How does your experience working in large companies and in different project management models help you in your new role as a team leader?

Working in large companies exposed me to diverse organizational cultures, processes, and challenges. This experience allows me to navigate complex situations, make informed decisions, and implement best practices. It has also helped me develop strong leadership skills—communication, delegation, and conflict resolution—that foster collaboration and improve team performance.

What skills and knowledge do you plan to apply in your new position?

I plan to apply effective leadership, clear communication, project management expertise, problem-solving, decision-making, planning, mentoring, and technical knowledge to create a collaborative and highly productive environment while delivering high-quality service to clients.

Are there any secrets that help you find innovative solutions and achieve the best results in projects?

I am always curious about how things work and like to think outside the box. I embrace failures as learning opportunities and engage with colleagues and industry experts to gain diverse perspectives. I also adopt an iterative approach—testing, gathering feedback, and making continuous improvements—to drive innovation and achieve better outcomes.

How do you maintain a balance between your professional and personal life, taking into account your hobbies and active lifestyle?

Maintaining balance is essential for productivity and creativity. I set clear boundaries between work and personal time, prioritize tasks, and take regular tea breaks to recharge. I spend quality time with my family and friends in the evenings and love traveling during vacations.

We are excited to welcome Madhuri to our team and are confident that her contribution will help us reach new heights in project execution and the development of Doctricks. Learn more about our projects on website!